Volunteer Charter

 Although you are not paid, it is still very important for you to understand the rights and responsibilities you have whilst working as a Volunteer.  

All volunteers have the responsibility to:

• Be clear about how much commitment they can give and stick to it
• Attend relevant training events
• Support other volunteers and their project coordinator
• Ask questions if they are unsure
• Be sensitive to users’ wants and needs
• Speak up if they feel their rights aren’t being respected
• Inform project co-ordinators of any serious incidents or potential dangers
• Treat others fairly and respect the confidentiality and independence of service users

All volunteers have the right to:

 Get information about volunteering through VolunTees

• Stop volunteering if they wish.
• Have information about themselves handled and stored appropriately and sensitively.
• Be treated fairly in whatever volunteering they do.
• Not be discriminated against
• Receive training that is appropriate and effective.

The Community Volunteers project aims to

• Keep volunteers fully informed about their own volunteering and other opportunities, and have queries responded to within 48 hours (normal working hours).
• Ensure volunteers feel safe and secure in their volunteering.
• Help volunteers feel part of the CVP project as a whole.
• Make your volunteering experience enjoyable and fun!

If you have a comment to make about the Volunteers’ Charter or anything else we do, please contact

Jayne Villiers                                                             

Volunteer Co-ordinator                                               

Student Services                                           

Email: Volunteering@tees.ac.uk

Tel:  01642 384280