Retail Administration Volunteer

Role Summary: As a Retail Admin Volunteer, you'll play a vital role in supporting the smooth running of our retail operations. You’ll assist with processing incoming stock, preparing it for distribution across our 14 shops

What You'll Do:

Key Responsibilities

Stock Processing & Distribution:

· Help process and price new stock arriving at head office.

· Sort and prepare stock for distribution to our 14 retail shops.

· Assist with getting stock ready for pop-up shop events.

Administrative Support:

· Handle phone and email enquiries from shops and customers.

· Book in furniture collection requests via phone and email.

· Maintain accurate records and logs of collections and stock movement.

Team Support:

· Work collaboratively with the retail admin team and shop managers.

· Provide general admin support as needed to help the team run efficiently.

Why You'll Love It:

What You’ll Gain: · Experience in retail and office administration. · Training and support from a friendly and experienced team. · An opportunity to contribute to a meaningful cause. · References for future employment or education, if required.

What You'll Learn:

Training requirements: As a Retail Admin Volunteer you will complete the following training: · Teesside Hospice mandatory training · Volunteer induction training Support and supervision: Your first line of support and for any enquiries will be Anna Cordes to support you in your role.

What We're Looking For:

Personal qualities: · Friendly and confident telephone manner. · Good organisational skills and attention to detail. · Ability to work independently and as part of a team. · Basic computer skills with knowledge of Excel (email, data entry, etc.). · A willingness to learn and a flexible, can-do attitude.