Role Summary: As a Retail Admin Volunteer, you'll play a vital role in supporting the smooth running of our retail operations. You’ll assist with processing incoming stock, preparing it for distribution across our 14 shops
Key Responsibilities
Stock Processing & Distribution:
· Help process and price new stock arriving at head office.
· Sort and prepare stock for distribution to our 14 retail shops.
· Assist with getting stock ready for pop-up shop events.
Administrative Support:
· Handle phone and email enquiries from shops and customers.
· Book in furniture collection requests via phone and email.
· Maintain accurate records and logs of collections and stock movement.
Team Support:
· Work collaboratively with the retail admin team and shop managers.
· Provide general admin support as needed to help the team run efficiently.
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We are a Middlesbrough based community charity and we care about the people in our community. We are looking for volunteers to help support us and our service users.