We are looking for volunteers to assist our newly refurbished Coffee Shop in providing a welcoming and pleasant environment for customers. This role requires someone with good communication and customer service skills.
Volunteer Coffee Shop Assistant
Time Requirement: Flexible to suit you between the times of Monday to Friday 10.30am and 2.30pm
DBS Check needed? Yes
Age Requirements: 18 Plus
Role Summary: We are looking for volunteers to assist our newly refurbished Coffee Shop in providing a welcoming and pleasant environment for customers. This role requires someone with good communication and customer service skills.
Key Responsibilities
- To provide a high level of customer service to customers
- Basic food preparation
- Make tea and coffee
- To ensure the tables and surrounding area are clean and tidy
- To load and unload a dishwasher
- Operate a till and balance the daily takings
- To provide a prompt, pleasant and courteous service
Personal qualities:
- Good communicator and willing to follow H&S instructions
- Compassion and empathy
- Tact and sensitivity
- Excellent communication skills
- Ability to work alone and as part of team
- Good attention to detail
- Polite and approachable
- Professional approach
Training requirements:
As a Coffee Shop Volunteer you will complete the following training:
- Teesside Hospice mandatory training
- Volunteer induction training
- Any other training identified as appropriate to the role
Support and supervision:
You will assisted by our Facilities team leaders who will ensure that you have all the support you require to carry out the role.
Communications:
The Facilities team leaders will regularly provide you with any information updates, training opportunities and upcoming events appropriate to your role.
You will be provided with a Teesside Hospice volunteer badge
Benefits:
- A warm welcome and training from the Manager
- A badge to show you are part of the team
- 20% discount in our shops
- Lunch if you volunteer for more than 5 hours in one day
- Reasonable travel costs paid back if needed
- Discounts at other local places
- 10% discount in the Northgate Tea Rooms
- The chance to learn new skills, gain experience, and boost your CV
- Meet new people
Join us at Teesside Hospice and be part of a place where your skills and compassion can truly shine.
Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.
Apply Here; https://search.volunteero.org/teessidehospice/ff6a32be-f385-41d8-8a6d-28...
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