Positive Pathways is our homelessness prevention programme in Middlesbrough, specifically designed to help people with experience of homelessness moving forward in life focusing on developing a broad range of life skills.
• Provide a listening ear and apply effective mentoring skills to help build client confidence and self-esteem.
• Arrange to meet the person at a convenient and appropriate location
• Update case notes
• Liaise with Positive Pathways staff team
• Familiarise self with person’s referral and assessment information
• Identify the person’s outstanding housing related issues
• Sign post, advise, refer to appropriate services
• Accompany people to appointments
• Attend initial and periodic training during the course of the role
• Support the delivery of weekly drop-in and wellbeing groups
• Support the team providing food and drinks (toast and tea/coffee) during drop-in.
Similar Opportunities
Join Our Team as a Cash Desk Volunteer! Are you looking for a rewarding volunteer opportunity where you can make a difference while developing valuable retail and cashier skills? Join us as a Cash Desk Volunteer and play a crucial role in processing
Are you a people person with a passion for providing exceptional customer service? Do you enjoy creating visually appealing displays and maintaining a welcoming environment? If so, we invite you to become a Sales Floor Volunteer with us!
To volunteer on our reception, greeting patients when they come in for their appointment and marking them as arrived. Answering the telephone and taking messages, conducting and sending appointment reminders, and various other administration duties.
