House Experience Volunteer

Our House Experience Volunteers add the sparkle to any visit – giving everyone a warm welcome, bringing stories from Ormesby Hall to life and helping people get the best out of their day.

What You'll Do:

What’s involved?

· Creating a warm welcome for everyone who visits

· Responding to the different needs of different visitors, including people with additional access needs

· Finding out what visitors are looking for from their visit and helping them decide how to get the best of their day

· Sharing inspirational stories, curious facts and practical information or simply the space for visitors to wander at their own pace

· Learning more about Ormesby Hall so you can share all that’s special – indoors and out

· There’ll be plenty of opportunity to do the little things that make a big difference, such as opening a door to a secret corridor or room.

· Responding to the changing needs of Ormesby Hall – getting involved in supporting temporary exhibitions and permanent collections, researching, hosting, leading tours or leading talks

· Supporting with health and safety and evacuation procedures if required

Why You'll Love It:

You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever.

What You'll Learn:

We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will: · Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely · Be offered expenses to cover agreed travel costs between home and place of volunteering. · Have remote access to support, news and rotas via our volunteer website

What We're Looking For:

· Full of enthusiasm and enjoy engaging and inspiring visitors of all ages · Someone who loves being around people – you’ll meet a lot each day! · Interested in Ormesby Hall – you don’t need to know all of the history, but as a House Experience Volunteer you’ll enjoy picking up lots of facts and figures

Summary

Volunteering

Culture

Middlesbrough

0 Weeks Minimum

0 Hours / Week

Skills you will develop:

Active listening

Research

Customer Service

Cultural Awareness

Empathy