Platform Steward
Help us bring the railways to life for our visitors by supporting with the running of passenger trains.
What You'll Do:
By engaging with visitors whilst they queue you will communicate any information that will help them get the most out of their experience, including guidance regarding ticketing, how to safely board the train and exit the platform.
Acting as the interface between our Operations team and the train crew, you will be involved in delivering one of the most popular attractions at the museum.
In this role you’ll:
- Assist the train crew in preparing for passenger train rides
- Engage with and assist passengers to enhance their experience
- Check tickets and communicate to visitors how/where tickets can be purchased
- Liaise with the Operations team to attend to the needs of all prospective passengers
- Liaise with the train crew to help board and disembark passengers safely
- Help maintain a safe working and passenger environment
Why You'll Love It:
We want to ensure you have a rewarding experience with us. That’s why we’ll provide:
An opportunity to develop skills and enhance your CV.
A chance to meet new people and make friends.
Travel expenses up to £7.
A reference upon request for all volunteers who have supported the museum.
An opportunity to make a difference to our museum.
What You'll Learn:
This role is perfect for people who:
Enjoy collaborating with volunteers and staff as part of a supportive team.
Have an enthusiastic approach to delivering a positive visitor experience.
Are able to communicate information clearly to colleagues and visitors.
Demonstrate an ability to understand and follow safety procedures
What We're Looking For:
Volunteer Open Days: 24, 29-30 May (attend one day only, please specify availability in application)
Volunteer Induction: 30 June & 5 July (attend one day only, please specify availability in application)
Inspiring Service Training: 11 July
Summary
Volunteering
Culture
Another city in the UK
0 Weeks Minimum
0 Hours / Week
Skills you will develop:
Teamwork/Collaboration
Time Management
Communication
Languages you should know:
English
Professional working
Requirements:
Statement of Motivation
DBS check
In-Person Interview
Training
These documents must be completed:
