Help us bring the railways to life for our visitors by supporting with the running of passenger trains.
By engaging with visitors whilst they queue you will communicate any information that will help them get the most out of their experience, including guidance regarding ticketing, how to safely board the train and exit the platform.
Acting as the interface between our Operations team and the train crew, you will be involved in delivering one of the most popular attractions at the museum.
In this role you’ll:
- Assist the train crew in preparing for passenger train rides
- Engage with and assist passengers to enhance their experience
- Check tickets and communicate to visitors how/where tickets can be purchased
- Liaise with the Operations team to attend to the needs of all prospective passengers
- Liaise with the train crew to help board and disembark passengers safely
- Help maintain a safe working and passenger environment
Similar Opportunities

We deliver sessions to families in locations throughout Redcar and Cleveland. Volunteers support our Forest and Beach School Leader as they deliver sessions.

Role Summary: The Role is to support the community fundraising team with creating of a data base, the distribution, and collection of collection tins.

Open Country is a charity with over 35 years experience in supporting those with disabilities and barriers to access to engage in and enjoy the great outdoors. We are looking for volunteers to help on all of our activities!