Help us bring the railways to life for our visitors by supporting with the running of passenger trains.

What You'll Do: 

By engaging with visitors whilst they queue you will communicate any information that will help them get the most out of their experience, including guidance regarding ticketing, how to safely board the train and exit the platform.  

 

Acting as the interface between our Operations team and the train crew, you will be involved in delivering one of the most popular attractions at the museum.  

 

In this role you’ll:  

  • Assist the train crew in preparing for passenger train rides 
  • Engage with and assist passengers to enhance their experience 
  • Check tickets and communicate to visitors how/where tickets can be purchased 
  • Liaise with the Operations team to attend to the needs of all prospective passengers  
  • Liaise with the train crew to help board and disembark passengers safely 
  • Help maintain a safe working and passenger environment 
Why You'll Love It: 
We want to ensure you have a rewarding experience with us. That’s why we’ll provide:  An opportunity to develop skills and enhance your CV.  A chance to meet new people and make friends.  Travel expenses up to £7.  A reference upon request for all volunteers who have supported the museum.  An opportunity to make a difference to our museum. 
What You'll Learn: 
This role is perfect for people who:  Enjoy collaborating with volunteers and staff as part of a supportive team.  Have an enthusiastic approach to delivering a positive visitor experience.  Are able to communicate information clearly to colleagues and visitors.  Demonstrate an ability to understand and follow safety procedures 
What We're Looking For: 
Volunteer Open Days: 24, 29-30 May (attend one day only, please specify availability in application)  Volunteer Induction: 30 June & 5 July (attend one day only, please specify availability in application)  Inspiring Service Training: 11 July 
Summary
Volunteering
Culture
Another city in the UK
0 Weeks Minimum
0 Hours / Week
Skills you will develop: 
Teamwork/Collaboration
Time Management
Communication
Languages you should know: 
English
Professional working
Requirements: 
Statement of Motivation
DBS check
In-Person Interview
Training
These documents must be completed: 

Similar Opportunities

 
Volunteer Forest and Beach School Assistant
WOODS & WAVES FOREST AND BEACH SCHOOL CIC
Min. 10 Weeks Minimum weeks
Volunteer Forest and Beach School Assistant
Volunteering
Young People, Education, Disability, Families

We deliver sessions to families in locations throughout Redcar and Cleveland. Volunteers support our Forest and Beach School Leader as they deliver sessions.

 
Volunteer Collection Tin Coordinator
Teesside Hospice
Min. 0 Weeks Minimum weeks
Volunteer Collection Tin Coordinator
Volunteering

Role Summary: The Role is to support the community fundraising team with creating of a data base, the distribution, and collection of collection tins.

 
Activities Coordinator
Open Country
Min. 0 Weeks Minimum weeks
Activities Coordinator
Volunteering

Open Country is a charity with over 35 years experience in supporting those with disabilities and barriers to access to engage in and enjoy the great outdoors. We are looking for volunteers to help on all of our activities!

Related Articles

Volun-tees
Taiwo's Volunteering Story
Volunteering at Stockton Citizens Advice Bureau and James Cook University Hospital have been very rewarding experiences for Taiwo
Volun-tees
August Newsletter
Welcome!
Volun-tees
September Newsletter
Welcome!